Office Management Assistant (IRM Customer Service Coordinator) at U.S. Embassy

  • U.S. Embassy in Tanzania
  • Dar es Salaam

About
Announcement Number:DaresSalaam-2024-016
Hiring Agency:Embassy Dar Es Salaam
Position Title:Office Management Assistant (IRM Customer Service Coordinator) (IRM Customer Service Coordinator)
Open Period:03/07/2024 – 03/21/2024
Format MM/DD/YYYY
Vacancy Time Zone:GMT+3
Series/Grade:FP – 0120 8
Salary:USD $46,298 – USD $46,298 /Per Year
Work Schedule: Full-time –

Summary

The work schedule for this position is:
Full Time (40 number of hours per week)
Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position: No
Relocation Expenses Reimbursed:No
Travel Required: Not Required

Duties

Under supervision of American Information Management Officer, Incumbent provide a single point of contact that can effectively address the requirements for IRM customers. Serves as the point of contact for services relating to the Information Program Center (IPC) and Information Services Center (ISC) sections and for guidance on procedures, complaints or implementing suggestions for improvements.

Requirements:

Two years’ experience in Customer Service or Administration is required.

Education Requirements:

  • Completion of High School is required.

Evaluations:
LANGUAGE: Fluent English (speaking, writing and reading) is required. This may be tested

EQUAL EMPLOYMENT OPPORTUNITY (EEO):

The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Qualifications:

  • All applicants under consideration will be required to pass medical and security certifications.

Agency Benefits:

  • For EFMs, benefits should be discussed with the Human Resources Office.
  • The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

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