Chief Steward at Rotana Hotels & Resorts,
Job Description
We are currently seeking for passionate and dynamic guest focused Security professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Chief Steward you are responsible to ensure that operating equipment, food processing facilities, storage rooms, walk in fridges, immediate corridors holding areas and other assigned areas are always in clean hygienic condition as per the standard laid out.
Specific Duties and Responsibilities:
- To oversee and direct all aspects of the stewarding operations.
- To provide functional assistance and direction to the stewarding operation.
- To coordinate functions and activities with other department heads as assigned.
- To supervise the functions of all stewarding department employees, facilities, operation and costs.
- To control an on-going basis: quality levels of product and services, operating costs and sanitation, cleanliness and hygiene.
- To establish and maintain such systems, methods and operations which are necessary to supply all outlets and production areas with clean, correct and timely mis-en-place and minimizes cost through breakages, loss and excessive usage and appropriate staff levels.
- To establish and maintain effective employee relations.
- To conduct under the guidance of the Stewarding Manager such functions as hiring specific levels of employees, employee orientations, on the job performance appraisal, training, suspension and if necessary, he ensures appropriate staffing and productivity.
- To develop formal training plans and conducts on the job training sessions for the stewarding department staff.
- To coordinate with the Stewarding Manager in establishing minimum and maximum operating par stocks and supplies and approves storeroom requisition.
- To attend and contribute to the weekly Food & Beverage meeting.
- To keep up to date records which includes the following: Costs, breakage and Par Stock
- To develop and implement the hotel sanitation checklist and takes corrective actions required.
- To conduct all administrative work required, including the following:
Attendance records
Duty schedule
File on casual employees.
Health inspections record
- To ensure the cleanliness of all facilities and equipment.
- To schedule preventative maintenance work and coordinates with Engineering.
- To perform related duties and special projects as assigned.
Skills
The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies:
Understanding the job
Teamwork
Taking Responsibility
Recognizing Differences
Adaptability
Customer Focus