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Key Accounts Lead at Ubuntu Impact | Full time
Job Description
Responsibilities:
1. Key account growth & relationship management
o Visit key accounts daily to assess stock levels, ensure product availability, and identify replenishment needs
o Build and maintain strong relationships with branch managers to ensure brand visibility and cooperation
o Act as a trusted advisor by providing product insights and addressing challenges proactively
o Recruit & convert new key accounts and expand partnerships with new clients
2. Merchandising & product presentation
o Ensure optimal product presentation to attract customers and drive sales
o Monitor product shelf space, ensuring premium placement on gondolas, shelves, or special displays
o Secure prime shelf space through negotiation to maintain product visibility
o Confirm merchandising materials, such as posters, wobblers, and stickers, are correctly positioned and maintained
3. Promotional campaigns & sampling
o Collaborate with branch managers and in-store staff to implement promotional campaigns effectively
o Organize sampling sessions with brand ambassadors to promote products in key outlets
o Collaborate with the Commercial Manager and marketing team to execute product activations at retail locations
4. Personality & collaboration
o Foster a positive, energetic, and results-oriented environment with retail and in-store teams
o Work with the Commercial Manager to develop targeted growth strategies for key accounts
o Engage in problem-solving to prevent stockouts or service disruptions
o Maintain clear communication between in-store teams and Mapinga Premium Foods to resolve issues efficiently
5.Sales monitoring & reporting
- Provide reports to Commercial Manager daily and weekly sales volumes for each key account to identify trends and growth opportunities
- Provide reports to the Commercial Manager on performance, stock status, and areas requiring attention
- Ensure a consistent weekly order rhythm by following up with accounts and confirming timely orders
Requirements
o 4-5 years of FMCG sales or account management experience with distributors, wholesalers, or retail accounts
o Proven ability to build and manage long-term relationships with retail managers and store staff
o Energetic and sales-driven personality with a track record of meeting and exceeding targets
o Excellent communication skills to influence and convince retail partners
o Experience with merchandising and product presentation strategies
o Strong problem-solving skills to quickly resolve issues and prevent stockouts
o Self-motivated with the ability to manage multiple accounts and priorities
o Ability to thrive in a fast-paced, target-driven environment
o Ability to create structure and deliver results in a scale-up environment