
KCB
Job Description
KEY RESPONSIBILITIES
Business Performance Management:
- Execute FX transactions (spot and simple forwards) for retail and SME clients
- Provide competitive and timely pricing to branches and sales teams
- Support branches in handling client FX requests and closing deals
- Drive transaction volumes through active follow-up and client engagement
- Assist clients with FX-related transactions (TTs, transfers, trade payments)
- Monitor market movements and provide basic insights
- Track competitor pricing and market trends
- Coordinate with internal teams for smooth execution
- Ensure high service standards and resolve client queries promptly
- Ensure compliance with internal policies and regulations
- Conduct client visits and maintain strong relationships with customers and branches
- Attend departmental and cross-functional meetings as required
- Ensure timely submission of reports and required documentation
- Perform any other duties as assigned by the supervisor
Customer Service:
- Ensure that the customer related queries are handled with complete customer satisfaction.
- To maintain a professional service & high profile to enhance the reputation of the bank.
Compliance & Risk Management:
- To ensure control requirements of the business are adhered to in line with Group policies.
- Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and CDD.
- Ensure compliance with the policies on an on-going basis across the business and by all staff.
- Ensure full awareness of all policies relating to operational risk, sales processes, mis-selling, etc.
- Manage and mitigate all operational, reputational, and business risks.
- Read, understand, and comply with all provisions of the Group Code of Conduct.
- Manage all internal and group audits for the business.
DAILY RESPONSIBILITIES:
- Perform daily market survey, analysis and report on competitors’ actions and general outlook
- Prepare Daily Exchange rate sheet and circulate to Branches before commencement of business to ensure that all trades are done as per the day’s defined currencies trading strategy.
- Review, monitor and manage the Banks Foreign Currencies positions and trading activities to ensure compliance with Internal and External Statutory requirements to achieve FX Trading revenue targets.
- Quote and execute FX deals
- Respond to branch and client requests
- Monitor market movements and adjust pricing
- Resolve transaction issues
MINIMUM POSITION QUALIFICATION REQUIREMENTS
| Particulars | Detail | Specific Field or Qualification | Need Type[1] |
| Education | Bachelor’s Degree | Banking/Finance/Accounting | ES |
| Professional Qualifications | ACI dealing certificate | AA | |
| Master’s degree | MBA-International Business | AA |
-
[1] Need Types are: RQ = Required, AA = Added Advantage
| Good understanding of financial markets
Total Minimum No of Years Experience Required
|
2- Year |
To apply for this job please visit eoin.fa.em3.oraclecloud.com.




