Lead Program Support Manager (4 Posts) at Rockefeller Foundation

• Work Station: Dar es Salaam, Morogoro, Dodoma and Tanga
• Start Date: 15 September, 2024
• Work Hours: 8 Hours
• Job Type: Full time
• Project: Maternal and Child Integrated Health Program

JOB SUMMARY

This position is primarily responsible for performing programmatic and administrative work supportive of the day-to-day program operating activities and/or services. The work involves identifying and analyzing the needs of the program(s); evaluating current standard operating procedures (SOP); researching program issues, concerns and complaints; and recommending administrative strategies or changes. The assignments include document management, file management, and similar clerical activities that are average and repetitive in nature, and are complicated by the requirement to determine the effect of problems encountered and propose management solutions and recommendations from among several viable alternatives.

Duties and Responsibilities:

• Participates in analytical studies based on examination of management needs.
• Identifies researches and analyzes programs issue or problems; and presenting results.
• Evaluates current procedures to improve operational efficiency, and makes recommendations to improve program(s) activities and services.
• Recommends administrative strategies or changes in internal operating procedures to incorporate new requirements, and to improve, expedite and eliminate management problems.
•  Participates in the development of procedures and guidelines in order to satisfy the goals of the department or agency.
• Devises means of improvement, and consolidates and/or standardizes administrative forms and procedures.
• Participates in improving effectiveness in meeting schedules, deadlines, priorities and production goals.
• Provides assistance and participates in the coordination of special assignments to coordinate and resolve general management matters and other appropriate issues and projects related to the functional responsibilities of the program(s).
• Coordinates and monitors practices and procedures utilized by the program staff to ensure compliance with all applicable regulations and procedures.
• As directed by supervisor, handles complaints and problems, non-complex in nature.
• Researches and gathers data; conducts fact-finding investigations; and develops results or recommendations.
• As requested, obtains, coordinates, and prepares or edits responses for administrative and programmatic information requests.
• Receives and reviews incoming correspondence, performs required research and prepares appropriate replies.
• Generates spreadsheets, charts, summary tables, and statistics used in various reports and presentations.
• Provides assistance in tracking data or documents in reference to agency or agency program {s).
• Generates internal and external documents or correspondence that assists in the workflow of the program operation.
• Collects various program information and data involving documents dealing with agency or departmental program(s), project activities, services, policies and procedures.

Requirements

• Knowledge of the mission, function and operational policies and procedures of the agency or department and program(s) to effectively, accurately and expeditiously complete work assignments in concert with established operational objectives.
• Knowledge of administrative concepts and practices to provide programmatic and administrative support to the program staff.
• Knowledge of pertinent regulatory laws, codes, and practices to resolve issues, and make recommendations.
• Ability to apply analytical, investigative and evaluative methods and techniques to resolve problems, conduct research, gather information, and make recommendations.
• Ability to communicate with others both orally and in writing to formulate and present report conclusions, explain and interpret factual information and ensure cohesive and cooperative efforts.
• Ability to exercise tact, discretion and skill in human relations in dealing with persons from all walks of life and varying socioeconomic levels.

Qualifications and Education

• Degree in Social Sciences, Project Management, Business Administration, Public or Community Development or any other related field
• Strong experience and understanding of integrated linkage and ART and/or TB retention programs including HIV prevention, care and treatment services
• Strong understanding of engaging with facility and community stakeholders, and experience in strategy development and planning
• Demonstrated experience providing capacity building assistance at individual and organizational levels
• Experience of implementing Community-Based Programs
• Good communication skills; diplomatic and culturally sensitive; ability to work independently with minimal supervision;
• Excellent command of Swahili and English languages, in written and oral communication
• Experience in basic computer applications such as MS Word, Excel and Power

How to Apply

All candidates who meet the above job requirements should send their application letters together with their detailed curriculum vitae (CVs) showing contact addresses including email, telephone/cell phone numbers and copies of academic and professional certificates to the email address below before 30th August, 2024 recruitment@rockerfellerfund.org or Visit our Career Page to explore more opportunities https://rockerfellerfund.org/en/vacancies/

Only shortlisted applicants will be contacted for an interview.

About The Rockefeller Fund

The Rockefeller Foundation is a pioneering philanthropy built on collaborative partnerships at the frontiers of science, technology, and innovation that enable individuals, families, and communities to flourish. We make big bets to promote the well-being of humanity. Today, we are focused on advancing human opportunity and reversing the climate crisis by transforming systems in food, health, energy, and finance. For more information, sign up for our newsletter at http://rockerfellerfund.org and follow us on X @RockefellerFdn.

The Rockerfeller Fund offers a comprehensive and competitive benefits package that includes health insurance programs, tuition reimbursement and student loan repayment, a generous 401K, parental leave, and various forms of paid time off, all to help our employees feel energized, cared for, and engaged.

As an organization, we focus on six values to advance our culture and continue our success. We are dedicated to being Transparent, Optimistic, Accountable, Collaborative, Trusted, and Equitable. We operate from a strong commitment to equity, diversity, and inclusion in everything that we do. It is not only the right thing to do – we could not make an impact without our team members’ diverse perspectives and experiences. We expect all employees at the Foundation to contribute by developing their unique perspectives and talent, challenging conventional wisdom through evidence and reason, and amplifying marginalized voices.

The Rockefeller Fund is committed to the principles of equal employment opportunity and compliance with all federal, state, and local laws concerning employment discrimination, including the Americans with Disabilities Act. To this end, the Foundation ensures equal opportunity to all employees and applicants regardless of race, color, age, gender, sexual orientation, religion, marital status, national origin or ancestry, citizenship, lawful alien status, physical, mental, and medical disability, veteran status, liability for service in the United States Armed Forces, or any other protected status.  

The Rockefeller Fund is an Equal Opportunity Employer.